ABOUT

Hi, I’m Jon-Ross Le Haye — an award-winning Design Director specialising in user-led product design.

I help organisations use emerging technology to drive meaningful digital change across the fine art, design and luxury sectors.

Previously, I’ve held senior roles including Creative Director at Christie’s, Design Lead at Tate, and Design Manager at the Whitechapel Gallery.

APPROACH

I thrive in agile environments, using user-centred and data-led insight to shape decisions and drive outcomes. I enjoy the full span of product work; from early ideation, journey mapping and narrative building through to integration, optimisation and scaling.

My approach is grounded in an iterative cycle of discovery, design, delivery, deployment and measurement, underpinned by an “Insight—Design—Learn” loop.

I work closely with designers, art directors, engineers, product owners and senior leadership to align meaningful, high-quality experiences with clear commercial goals, measurable performance, and long-term product value.

PROCESS

→ Peer research
→ Review the 'as is'
→ Insights & analytics
→ Problem validation
→ Define requirements

→ Ideate solutions
→ Wireframe & Prototype
→ Stakeholder sign-offs
→ WCAG2.2 testing
→ Iterate design

→ Production hand-off
→ Translate to code
→ Breakpoint checks
→ Code review
→ Design QA / UAT

→ Documentation
→ Product approvals
→ Deploy & hyper-care
→ Measurement
→ Review & iterate

CONTACT

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